Kiteleys Solicitors

Kiteleys Solicitors. 7 St. Stephen's Court, 15-17 St. Stephen's Road, Bournemouth, Dorset. BH2 6LA. Telephone 01425 278866.
Kiteleys Solicitors is the trading style of Kiteleys Solicitors Limited registered in England and Wales, registered number 03113721. VAT Registration No: 658 8813 79.
This firm is authorised and regulated by the Solicitors Regulation Authority. A list of directors is available for inspection at our registered office.

Receptionist/Admin Assistant – Highcliffe

  • Call us now on 01425 278866
    • Kiteleys Canford Cliffs 01202 708634
    • Kiteleys Highcliffe 01425 278866
    • Kiteleys Southampton 02380 909091
    • Kiteleys Wimborne 01202 849242
    • Kiteleys Ferndown 01202 875646
    • Kiteleys West Moors 01202 863933
    • Kiteleys Boscombe 01202 393506

JOB TITLE: RECEPTIONIST / ADMIN ASSISTANT

LOCATION: HIGHCLIFFE OFFICE

We are looking for an experienced Receptionist / Admin Assistant to join our friendly team during an exciting time as it continues to deliver excellent service to our clients. If you have previous experience of working in the legal services sector, we would love to hear from you.

Kiteleys Solicitors is one of the fastest growing and highly regarded law firms in the South with seven offices across Dorset and Hampshire.

A competitive salary is on offer.

This is a full-time role with office hours of 9.00am until 5.00pm with an hour for lunch Monday to Friday.

Key Responsibilities:
• You will be the first point of contact in relation to incoming queries.
• Your typical daily duties will include: greeting clients, screening phone calls and taking detailed messages.
• You will provide general office administration support to support the rest of the team such as generating letters, typing letters and attendance notes using our digital recording system.
• Arranging appointments and providing refreshments to clients.
• You will provide assistance in sorting incoming mail, as well as in processing outgoing mail.
• You will provide support to other staff for the smooth operation of the office and the wider team.
• You will support fee-earners by occasionally generating letters, typing letters and attendance notes using case management system and digital recording system.
• Photocopying, scanning and filing documents.
• Audio-typing and printing finished documents
• Other administrative duties as directed by fee-earners which may include data entry, word processing, establishing new case files and drafting simple correspondence.
Key Skills:
• Competent in taking phone calls, messages, and assisting with general office administration and have an excellent telephone manner.
• Good interpersonal skills and in particular enjoy contact with others whilst displaying tact, patience and understanding.
• Patience in dealing with difficult visitors.
• Attention to detail and high level of accuracy in a fast-paced office environment.
• Ability to work both in a team and independently and maintain a positive outlook even when placed under pressure.
• Strong orientation for quality customer service delivery.
• Flexibility and dependability when providing support to other staff in the office and wider team.
• In accordance with business needs, the successful candidate will provide support to other staff in the office so flexibility and a can-do attitude is expected.
• Respect for confidentiality and discretion.
• An excellent standard of written and spoken English is essential to this role.
• Be a good verbal and written communicator.
• Good IT skills, especially in Excel, Word and Outlook.
• Ability to learn new systems especially case management and digital recording systems.
If you are interested in applying for this vacancy please email your CV along with a cover letter (quoting reference number: HIGH3) to Ola Naglik, HR Advisor to ola.naglik@kiteleys.co.uk

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Kiteleys Solicitors. 40 Haven Road, Canford Cliffs, Poole, Dorset. BH13 7LP. Telephone 01425 278866.
Kiteleys Solicitors is the trading style of Kiteleys Solicitors Limited registered in England and Wales, registered number 03113721. VAT Registration No: 658 8813 79.
This firm is authorised and regulated by the Solicitors Regulation Authority. A list of directors is available for inspection at our registered office.